Welcome to Solve My Day’s Privacy Policy, we know privacy is serious business. This Privacy Policy spells out exactly how we collect, use, and protect your data, along with your rights as a user. If you’re here, you care about your data. And so do we. That’s why we’ve built this Privacy Policy to be transparent and compliant with the Information Technology Act, 2000, the forthcoming Personal Data Protection Bill (PDPB), GDPR (for users in the EU), and CCPA (for California residents). By using our site, you’re agreeing to these terms, so be sure to check this page regularly for updates.
The Basics – Why We Collect Data
We’re only interested in the data we absolutely need. Here’s what we collect, and why it matters for you:
- Personal Information: When you sign up, fill out a form, or interact with Solve My Day, we may collect your name, email address, and any other information you provide. Why? It helps us deliver a personalized experience and gives you access to services.
- Non-Personal Information: We gather data like IP addresses, browser types, and how users interact with our site. Think of this as our way of figuring out what’s working, what’s not, and how we can make the site better for you.
- Cookies & Tracking: Cookies store small amounts of data on your device, while tracking technologies help us understand user behavior. These are key for delivering a smooth, seamless experience. They help remember your preferences, improve site performance, and customize content.
Purpose – Why We Need Your Data
We’re all about simplicity and effectiveness. Here’s how we use your data:
- To Make the Site Work: Basic functions rely on data. Without it, the site simply wouldn’t run as smoothly.
- To Improve Your Experience: With insights from user behavior, we enhance features and make the site more intuitive for you.
- For Personalization: Knowing more about your preferences helps us tailor content and site layout, so your experience is customized.
- To Stay Compliant: By collecting and handling data responsibly, we adhere to laws and regulations.
Rest assured, we don’t sell, rent, or share your personal information with third parties for marketing purposes. Your data is strictly for making Solve My Day work better for you.
How We Protect Your Data
When it comes to data protection, we don’t take shortcuts. We use industry-standard security measures, including:
- Encryption: Your data is encrypted, adding a layer of security.
- Secure Storage: Data is stored in restricted environments where only essential team members have access.
- Regular Audits: We continuously review our security practices to ensure your data stays safe, meeting the standards of the Information Technology Act, 2000, and industry best practices.
If unauthorized access, disclosure, or alteration of your data were ever to occur, we have strict protocols in place to manage it.
Your Rights Explained
We believe in transparency and respect your right to control your data. Here’s a breakdown of your rights, which vary depending on your location:
Under Indian Laws (IT Act, PDPB)
- Access: You have the right to know exactly what personal data we hold about you.
- Correction: If there’s an error in your data, just let us know—we’ll make it right.
- Deletion: Want us to delete your data? You can ask for that too, although some legal obligations may require us to retain certain data.
- Withdraw Consent: Change your mind? You can withdraw consent at any time, though this may affect your access to certain features.
GDPR Rights (EU Residents)
- Right to Access: Want to know what data we have on you? Just ask.
- Right to Rectification: If anything’s inaccurate, you have the right to request corrections.
- Right to Erasure: This “Right to be Forgotten or delete” lets you request deletion of your data.
- Right to Restrict Processing: In certain situations, you can limit how we use your data.
- Right to Object: Don’t want your data used for certain activities? Let us know.
CCPA Rights (California Residents)
- Right to Know: See what data we collect and how we use it.
- Right to Delete: You can request that we delete your personal data.
- Right to Opt-Out of Sales: We don’t sell your data, but if that changes, you can opt-out.
- Non-Discrimination: Exercising your CCPA rights won’t result in unfair treatment or restricted access.
To exercise any of these rights, reach out to us at contact@solvemyday.com. We’ll respond within a reasonable timeframe (usually 30 days) and in compliance with relevant laws.
Cookie Policy – Your Control Over Cookies
Cookies and similar technologies help make your experience smoother. Here’s the breakdown of cookie types:
- Essential Cookies: These are necessary for basic site functions.
- Performance Cookies: They help us understand how you use the site, guiding us in making improvements.
- Functional Cookies: They remember your preferences, so the site works the way you like it.
Want to manage your cookies? Most browsers let you adjust settings, though blocking cookies may affect functionality.
You can check for chrome how to manage cookies?
Data Retention
We keep data only as long as needed for the purposes described here or as required by law. When it’s no longer necessary, we securely delete or anonymize it.
Need your data deleted sooner? Just contact us. We commit to processing deletion requests within 30 days, except where we’re legally obligated to retain data.
Third-Party Services and External Links
We use trusted third-party services like Google Analytics to help us understand site usage and improve your experience. These providers only have access to non-personal data as necessary for their services, and they are prohibited from sharing or using it for other purposes.
Sometimes, our site may link to external sites. If you choose to follow a link, please note that we aren’t responsible for those sites’ privacy practices, so check their policies before sharing any personal information.
Policy Policy Updates
Privacy laws evolve, and so does this Privacy Policy. When we update it, we’ll post the changes right here with a new effective date. If there’s a major change in how we handle data, we’ll let you know directly.
Effective Date: 30/10/2024
Contact Us
Got questions about your privacy or rights? Need to exercise one of the rights listed above? We’re here to help. Reach out to us on email or you can submit the contact form:
Email: contact@solvemyday.com
At Solve My Day, privacy isn’t just a policy—it’s our promise. We’re committed to answering your questions, respecting your rights, and ensuring that your data is protected every step of the way.